
State Farm® Insurance Agent Doug Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mike Schreiner
March 3, 2025
"Laura is the best."
"Thanks for the review and we try our best! - Doug"
Mercedes Clarke-Wright
February 4, 2025
"Absolutely love State Farm, great rates and coverage. I often work with agent, Christina who is nothing short of amazing. She is so professional, knowledgeable and patient. I would recommend this location to anyone looking to start personal or business coverage. There are one of the few insurance companies that provide commercial insurance for Turo vehicles."
Barbara Brzezinski
January 25, 2025
"We have used this agency for years back to when it was Wayne O’Brien. We have had nothing but excellent customer service from them. We have our homeowners and until recently our auto (cancelled based on price) insurance. They have always worked in our best interests. Meredith and Laura were always prompt with return calls and very patient with our requests. Would recommend highly."
"Thank you for the review! Rates are always changing, feel free to reach out to us anytime. - Doug "
Kimmi Do
January 23, 2025
"I have Christina Cheng is my Customer Service Representative a long time since I came to the office. She was nice and helpful in many ways like when I had car accident, change a new car...Thank for your service."
"Love to hear this, Christina is awesome! Thanks for your business and kind words. - Doug "
James Clark
December 25, 2024
"Laura was great! As always! Very helpful."
"Thanks! We try our best! Doug "
Alexander Reyes
November 30, 2024
"Moving to Fl from another was a big change in itself and having to find new affordable insurance is always a challenge. I was to referred to Jill, not only was she able to get me better insurance than I had, she made the process very fast and easy. All of this with exceptional friendly customer service. Thank you Jill for making my insurance transition seamless. Contact Jill from StateFarm for all your insurance needs."
tyler JACOB
August 8, 2024
"Tanner helped me make the switch to State Farm super helpful saved me tons of money and I would recommend him to anyone"
Blake Revello
August 8, 2024
"Like a good neighborrr, TANNER is there!!"
"Thanks for the review! Tanner is there! :)"
P W
August 7, 2024
"Tanner was super helpful and extremely quick to provide the requested information. Hands down best customer service."
"awesome! Love to hear it - Doug"
David Holt
July 12, 2024
"melissa was great as we changed insurance on a investment property She was quick and made the transition to State Farm seamless. We saved a sizable amount on the policy. Thanks Melissa"
Amy Osborne
July 12, 2024
"I have been with the State Farm office for years. Always have had excellent service. Always reasonable prices would highly recommend."
M B
July 12, 2024
"Great service from him and his staff. Very knowledgeable and always looks out for his customers!"
"Thank you very much for the review. Without you, I would have nothing. Doug"
Jennifer Moyer
January 18, 2024
"Thank U 🙏🏻 Jill & Melissa for always providing good service and for being so kind, respectful, empathetic, patient & super helpful with navigating and answering all of my questions regarding my renter’s, flood & auto insurances. ♥️☀️🌴🌊🕉"
"Thank you for the review! We try our best! Doug "
Barry Davis
June 6, 2023
"Tanner was fantastic with taking pictures of the damage to my truck to submit to the claims department. Very helpful as well as the rest of the staff at Doug Smith State Farm."
"Thanks! We try our best! Doug"
Livin’ To the fullest
February 6, 2023
"Jill was outstanding, she explained everything very well, and made me feel so comfortable. I'm happy to be apart of the state farm family. Thank you Jill for all your help, God bless!"
"Awesome! Love to hear this and thanks for the review! Doug"
Lydia Gaponiuk
June 7, 2021
"Got it in 1980 and still with it, and added family members too."
"Thank you for all the years and your loyalty to State Farm! Doug"
Deanna DeBlois Neuf
May 7, 2021
"Doug Smith has been our insurance agent for many years. Luckily we haven't had to use our insurance often. We stopped by to upgrade Guy's truck coverage. Of course we ended up adding more than what we initially went in for. I don't feel that is a minus. The lady we spoke with explained some things we didn't know about the limits of coverage that could end up costing us lots of money. We increased our coverage on both vehicles for about $30 a month."
"Thanks for the nice review! Doug"
robert gonzalez
May 2, 2021
"Super fast and great rate on new home purchase. Will soon be bundling my auto insurance with them as well. 👍"
"Thanks for the review! We try out best and are here to help, Doug"
Peter Phelps
March 16, 2021
"Always get the best deal and I don't even have to ask for it, Doug Smith has been in business for years and his staff is spot on and responsive"
"Thank you!! Doug"
Melissa Keaton
October 9, 2020
"The office staff is great. Very friendly and professional. I would highly recommend this office if interested in doing any business with State Farm"
"Thank you for the review! We treat everyone they way we would want to be treated!"
Diane Gougelet
September 8, 2020
"I have been a customer of this Agent's for a VERY long time. I have found them to be very good at explaining recommended insurance coverage as my needs changed over the years. They make you feel like a valued customer and a "good neighbor". 😉"
"Thank you Diane! And thank your all your years of business, I really do appreciate it! Doug"
Louise Vann
September 3, 2020
"People are nice ."
"Thank you! :)"
steve york
February 27, 2020
"Great place"
"Thanks!!"
Tyler Boyle
January 20, 2020
"I've used Doug Smith state farm for a longggg time and always been very happy. If you live around Lutz area, highly recommend."
"Thank you for the review! We are always here if you need anything. Doug"
Erika Tori
April 30, 2019
"Thank you for the great customer service! I appreciate great service from Gayle, she always helps me with any questions I have! Great place. It is clean and friendly environment."
"Thanks for the kind words! And if there is ever anything more we can do, just let us know! Doug"