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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jana Wilkes

April 10, 2025

5  out of  5
rating by Jana Wilkes
"I have had nothing but great experiences with Doug Smith’s office! I have multiple policies through them now, all because my original policies were handled so well and I didn’t want to do business elsewhere. Jill is so knowledgeable and helpful and always explains everything very thoroughly! I highly recommend!"
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Kevin Ojala

April 6, 2025

5  out of  5
rating by Kevin Ojala
"THANK YOU SO MUCH MEREDITH! YOU WERE SO INFORMATIVE AND MADE THE PROCESS SO EASY!!!! LIKE A GOOD NEIGHBOR, MEREDITH IS ALWAYS THERE!!!"
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Amira Haddad

April 6, 2025

5  out of  5
rating by Amira Haddad
"Meredith was the best!"
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Rich Boothby

April 3, 2025

5  out of  5
rating by Rich Boothby
"Great Company Laura is their best Agent, though, fast, professional and gets it done correctly. Five Gold Stars for Laura plus one extra!"
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Richard Boothby

April 3, 2025

5  out of  5
rating by Richard Boothby
"Laura Fergueson has been a rockstar agent taking awesome care of our insurance needs. Always going above and beyond."
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Gayle

April 3, 2025

5  out of  5
rating by Gayle
"It’s been a pleasure working with Jill she has been extremely helpful with her expertise with my insurance coverages. I highly recommend Jill for anyone in need of clear and professional insurance guidance ."
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nabeel kandah

April 2, 2025

5  out of  5
rating by nabeel kandah
"Jill was great ! She help my wife and I through replacing our roof after the hurricanes! I highly recommend Jill and the whole Doug Smith office !"
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bramleymanor

April 2, 2025

5  out of  5
rating by bramleymanor
"Ms Laura Fergueson has demonstrated honesty, integrity and diligence in the 20+ years that I have had the good fortune to have her as my Agent. I recommend her without reservation."
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Ashley Armey

April 1, 2025

5  out of  5
rating by Ashley Armey
"Meredith is incredible to work with, she made the process so easy. I highly recommend"
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Darian Munsey

April 1, 2025

5  out of  5
rating by Darian Munsey
"Meredith was above & beyond with helping me with all my needs & questions I highly recommend excellent services."
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Tina Nixon

March 31, 2025

5  out of  5
rating by Tina Nixon
"Tanner Alvarado was great, very responsive and took care of what needed to be done for me!"
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Evelyn Koenig

March 31, 2025

5  out of  5
rating by Evelyn Koenig
"Melissa Burkhiser is amazing! I’m very appreciative of her assistance with some recent issues we’ve been experiencing. Her knowledge, efficiency and creative solutions helped us navigate some thorny problems. She explained what was going on clearly and responded quickly to my message."
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Henry Grady

March 31, 2025

5  out of  5
rating by Henry Grady
"Always very professional and responsive to my inquiries and issues. Great to work with!"
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Christin Doepke

March 31, 2025

5  out of  5
rating by Christin Doepke
"Doug has been our agent for over 7 years. We have always had prompt service. I would recommend Doug Smith to anyone looking for a local agent with good customer service."
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Carolina Lecaros

March 31, 2025

5  out of  5
rating by Carolina Lecaros
"I had a wonderful experience working with Melissa. She was incredibly helpful and professional."
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Arun Sahu

March 29, 2025

5  out of  5
rating by Arun Sahu
""After years of online car insurance purchases, I sought personalized service and contacted Doug Smith's office. The team, especially Tanner, was knowledgeable and helpful. Tanner's expertise in securing my vehicle insurance saved me a considerable amount of money, and I highly recommend him.""
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Petia Rodewald

March 28, 2025

5  out of  5
rating by Petia Rodewald
"Tanner was very helpful signing me up bundling my car and home insurance saved me a ton of money and was super knowledgeable would recommend him to anyone"
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L casanova

March 28, 2025

5  out of  5
rating by L casanova
"Tanner Alvarado was extremely helpful in getting me the quote and specific insurance I wanted in accordance to my needs 👍"
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gokul surapureddi

March 28, 2025

5  out of  5
rating by gokul surapureddi
"Tanner was amazing to work with! He expertly bundled my Car, Home, and Life Insurance, saving me a significant amount of money. His deep knowledge and patience made the entire process smooth and stress-free. I couldn’t be happier with the results and would highly recommend him to anyone looking for great coverage and top-notch service!"
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Sas

March 28, 2025

5  out of  5
rating by Sas
"Tanner was extremely helpful in signing me up and bundling my car and home insurance. He saved me a ton of money and was incredibly knowledgeable. I highly recommend him to anyone!"
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Lino Alvarez

March 28, 2025

5  out of  5
rating by Lino Alvarez
"Doug Smith has been my agent for over 25 years he's always watched out for my best interest with auto and life insurance. Very pleased with Doug and his staff 5 🌟"
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Monica Hernandez

March 27, 2025

5  out of  5
rating by Monica Hernandez
"Excellent service and attention from Meredith !"
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edgar vera

March 27, 2025

5  out of  5
rating by edgar vera
"Meredith is the best excellent attention the service is of great quality I recommend it"
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Erika Linnevers

March 27, 2025

5  out of  5
rating by Erika Linnevers
"Meredith is so helpful! Always a pleasure to work with her and she cares about her clients!"
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Jose Garcia

March 27, 2025

5  out of  5
rating by Jose Garcia
"Meredith was so helpful! For the first time in my life I don’t dread when my insurance comes up. I actually look forward to calling their office!"