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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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April Grantham

May 15, 2026

5  out of  5
rating by April Grantham
"Warm and friendly staff. Good location . Has been my insurance agent for over 45 years."
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Smiles M

May 13, 2026

5  out of  5
rating by Smiles M
"Thank you Melissa for all of your help this year with my questions and quick and kind responses! I appreciate you!"
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William Hawkins

May 6, 2026

5  out of  5
rating by William Hawkins
"Melissa was absolutely great, she did everything I asked for and super quick too. I hope if I ever need to contact you guys again I get Melissa to help me out!!"
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Amy Sterling Casil

May 1, 2026

5  out of  5
rating by Amy Sterling Casil
"I have a great life insurance policy through Doug Smith State Farm & was helped by Meredith Casil. I can totally endorse their services & recommend Meredith as a knowledgeable, helpful & caring advisor for home,auto, and life insurance. Update: Meredith also assisted in getting a great rate for our brand-new Honda CRV Hybrid, on a Saturday! Talk about easy and quick!"
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Mikaela Robertson

April 30, 2026

5  out of  5
rating by Mikaela Robertson
"Meredith was great to work with. Made the whole process a breeze, thanks Meredith!"
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Aidan Parker

April 30, 2026

5  out of  5
rating by Aidan Parker
"Thank you Meredith you were wonderful ❤️"
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Cameron Vinson

April 21, 2026

1  out of  5
rating by Cameron Vinson
"Terrible communication."
We responded:
"Thank you for the review Mr Vinson. Sorry we missed your email from February. As I explained earlier today in our email conversation, you can always call, text or stop by the office if you feel your concern was overlooked. We get hundreds of emails, and sometimes emails are missed. We’re human, local, not AI and do our best. Sorry for your experience, but all the best to you. Take care, Doug "
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Robin Dustow

April 14, 2026

5  out of  5
rating by Robin Dustow
"Laura and State Farm are truly exceptional! Laura facilitated a replacement windshield and side window easily and without any delays! Laura gave me 3 companies to call, and I had excellent service from them as well. Laura followed up with me to make sure that all went satisfactorily and that we were happy. Thank you Laura for being my State Farm team!"
We responded:
"Love to hear this! Thanks for your business and the review. Doug "
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Richard Boothby

April 10, 2026

5  out of  5
rating by Richard Boothby
"Laura Fergueson is quick to respond and always goes the extra mile to take care of any issues. She is very knowledgeable on insurance and all the processes for claims Great Job"
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Christian Neeley

February 12, 2026

5  out of  5
rating by Christian Neeley
"Meredith was super helpful."
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Lowell Baker

December 24, 2025

5  out of  5
rating by Lowell Baker
"Very helpful young lady short dark hair can't remember her name so dang it . She was the best knowledgeable helpful for best plan for our needs I highly recommend you guys keep her at State Farm . Overall very happy and satisfied with her professional manner and the best plan for our money ...."
We responded:
"That could have been Jill, thanks for the kind words, we try our best! Doug"
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Staci Lockey

December 11, 2025

5  out of  5
rating by Staci Lockey
"He was such a great help getting us a better coverage on our auto insurance! He took the time to make sure we had an accurate quote and all the discounts we could have."
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Collin Trapp

November 12, 2025

5  out of  5
rating by Collin Trapp
"Nancy x Medina helped me and was great at her job"
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T Blain

September 4, 2025

5  out of  5
rating by T Blain
"Nadia was an absolute pleasure to work with on my car insurance. She was incredibly professional and knowledgeable, making what can often be a confusing process feel easy and straightforward. I had a lot of questions, and she took the time to answer each one with patience and clarity, especially when she was explaining uninsured motorist insurance. ​I truly felt at ease throughout the entire experience, confident that I was getting the best guidance and coverage for my needs. It's rare to find an insurance agent who not only excels at their job but also genuinely cares about their clients' peace of mind. I highly recommend Nadia to anyone looking for a top-notch experience with their car insurance."
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abe mohsen

August 27, 2025

5  out of  5
rating by abe mohsen
"The insurance company I was with for the past 10 years would not work with me in regarding the increase and rates every year so my wife asked a friend at work if she could recommend a good insurance agency and her friend recommend Doug Smith -state farm insurance agency so we went ahead and called the office and jill was so helpful. She got us through all the update and got us a great rate with the same coverage we had with out previous insurance agent , they are great people to deal with very knowledgeable and friendly I would recommend them for all your automotive snd homeowner insurance needs ."
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andy otero

August 7, 2025

5  out of  5
rating by andy otero
"I love the small town vibe and big city service I get when i deal with Laura Ferguson. When you are able to be recognized by your first name or your voice ,at times, it makes you realize these people do care and treat you like family. Great, quick and efficient service. Guided me through all the products available to best fit my needs and more importantly, my budget. Thank you Laura."
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richard neptune

August 7, 2025

5  out of  5
rating by richard neptune
"I have had State Farm insurance since 1988 and Laura Fergueson is by for the best representation I have dealt with. Don’t know what I would do if she left !!! I switched my policies to Doug Smith because that is where Laura went when I lost my agent."
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Buck Bochtler

August 6, 2025

5  out of  5
rating by Buck Bochtler
"Doug and his team have been a pleasure to work with. Strongly recommend you give him a call for your insurance needs!"
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raul diaz

June 2, 2025

5  out of  5
rating by raul diaz
"Buen trato"
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Peter Redfern

May 20, 2025

5  out of  5
rating by Peter Redfern
"Laura Ferguson is a great agent to deal with!"
We responded:
"Love to hear it! Thanks, Doug "
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Lonnie Teeling

May 7, 2025

5  out of  5
rating by Lonnie Teeling
"I have been with State Farm for 43 years and I have to say I haven’t had any issues. I’d like to give a BIG SHOUT Out to JILL every time I call she always very helpful answers my questions and always willing to go an extra mile so if your looking for a State Farm agent check out Doug Smiths office they won’t disappoint"
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Melissa B.

May 7, 2025

5  out of  5
rating by Melissa B.
"Extremely happy with the excellent service I always receive from Jill! She goes above and beyond and doesn’t miss a beat."
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Marsha Miller

May 1, 2025

5  out of  5
rating by Marsha Miller
"Great company to do business with and the office staff is phenomenal. Jill & Meredith never failed to impress!!"
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Accurate Pest Management

May 1, 2025

5  out of  5
rating by Accurate Pest Management
"We have been long time customers of Doug Smith and are extremely happy. Meredith and Jill never hesitate to help when we call or email. All around, a pleasure to work with!!"
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Janice Menendez

May 1, 2025

5  out of  5
rating by Janice Menendez
"I highly recommend Tanner Alvarado. He has been extremely helpful and a true professional! Thank you Tanner!"